Access to Cloud Panel may not be possible

Incident Report for ionos.ca

Resolved

The issue has been resolved.
Posted Apr 08, 2025 - 04:52 EDT

Monitoring

We are monitoring the situation to ensure that the issue does not reoccur.
Posted Apr 08, 2025 - 04:45 EDT

Update

We have eliminated the disruption for some of those affected.
Posted Apr 08, 2025 - 04:26 EDT

Update

We are still working on resolving the technical issue. Thank you for your patience.
Posted Apr 08, 2025 - 03:59 EDT

Update

Our technicians are currently working on resolving this issue. Our apologies for the inconvenience caused.
Posted Apr 08, 2025 - 03:39 EDT

Identified

Some customers are experiencing issues accessing their Cloud Panel.
Posted Apr 08, 2025 - 03:20 EDT
This incident affected: Server & Cloud (Cloud Panel).