Update - We are continuing to monitor for any further issues.
Jul 21, 2026 - 08:32 EDT
Monitoring - On July 17, the "wp2shell" security vulnerability became known in the popular CMS WordPress. This vulnerability potentially allows attackers to inject malicious code into affected web spaces.
WordPress versions 6.8 and newer are affected. The WordPress team has released new packages—versions 6.8.6, 6.9.5, 7.0.2, and 7.1 beta 2—in which the security vulnerability has been fixed.
Customers using Managed WordPress from IONOS do not need to take any action. We are applying the necessary patches automatically. We strongly recommend that all users running a self-hosted WordPress on their web space update their installation to a current version.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 2026 - 01:00 EDT
Scheduled - From the 20th to the 31st July 2026, we will be updating the operating system of our Dedicated Managed Servers. This will provide you with better resource utilization, higher system security, and the use of current protocols (TLS 1.3). If you use a website based on HTML/JavaScript/CSS or PHP (including CMS like WordPress, Joomla, Drupal), your website will continue to work without any changes. Custom scripts and applications in Python (update to 3.13), Ruby (update to 3.3), or Perl (update to 5.40.1) must be checked for compatibility beforehand. During the transition, there will be a brief interruption of availability lasting approximately 5 to 10 minutes. For further information about this update, please visit https://www.ionos.ca/help/index.php?id=4795
Jul 20, 202601:00 - Jul 31, 202614:00 EDT
Completed -
The scheduled maintenance has been completed.
Jul 12, 22:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 17:30 EDT
Scheduled -
Please be aware that we will be performing maintenance on our database systems.
The following services and functions may be unavailable:
- Purchased products maybe delayed during setup - Updating customer data in the Control Panel and communication email for some Control Panel actions may not be sent out - Some customers may be unable to view their invoice in the Control Panel
Additionally, our Customer Service Team may not be able to answer all questions related to your account.
All systems will be available to you as usual when the maintenance is completed, however temporary downtime is possible.
We apologize for any inconvenience this may cause.
Jul 10, 08:54 EDT
Resolved -
The issue has been resolved.
Jul 11, 08:42 EDT
Investigating -
Some customers may face issues while using their MyWebsite product. At this time, it may not be possible to use the website editor. The online websites that have already been created may also be affected.
Jul 11, 07:23 EDT