Critical Security Update: WordPress Core Vulnerability (CVE-2026-87902)
Identified - A critical security vulnerability affects WordPress versions 4.7.0 through 7.1.1, which can allow remote code execution under specific conditions.

Managed WordPress Customers
No action needed:IONOS is automatically patching your site and deploying proactive security measures

Self-Managed WordPress Customers
Action required: Update WordPress immediately to the latest version

More updates will be posted here as new information becomes available.
Sep 22, 2026 - 17:38 EDT
IONOS Operational
IONOS Login Operational
IONOS Order Page Operational
IONOS Control Panel Operational
Email Operational
Webmail Operational
Microsoft Exchange Operational
Sending Emails Operational
Receiving Emails Operational
IONOS email migration Operational
Mail client Operational
Office Operational
Microsoft 365 Operational
Google Workspace Operational
OX App Suite Operational
Online Storage & Backup Operational
Email Archiving Operational
HiDrive Operational
MyDefender Operational
Domains Operational
DNS Operational
Registry Interface Operational
SSL Operational
Website Builder Operational
MyWebsite (ordered after 09/06/2017) Operational
MyWebsite (ordered before 09/06/2017) Operational
MyWebsite NOW Operational
Website Builder Operational
Hosting Degraded Performance
Web Hosting Operational
Web Hosting Windows Operational
Wordpress Hosting Degraded Performance
Wordpress Pro Degraded Performance
Deploy Now Operational
Server & Cloud Operational
Dedicated Server Operational
Cloud Server Operational
Virtual Server Operational
VPS Operational
Cloud Backup Operational
Cloud Panel Operational
eCommerce Operational
Online Store Operational
Online Marketing Operational
ListLocal Operational
RankingCoach Operational
E-Mail Marketing Operational
SEM Service Operational
SiteAnalytics Operational
Contract Management Operational
Contract Activation Operational
Cancellation Service Operational
Billing Service Operational
Customer Service Operational
Customer Hotline Operational
Support Tool Operational
AI Tools Operational
AI Receptionist Operational
Partner Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Sep 23, 2026

No incidents reported today.

Sep 22, 2026

Disruption on several services
Resolved - The issue has been resolved.
Sep 22, 06:49 EDT
Identified - We are currently experiencing outages affecting multiple services. Services below may be affected:

- Difficulties logging into the Control Panel.
- Support Tool

Our team is aware of the issue and is actively working to resolve it as quickly as possible. We appreciate your
patience during this time and will provide updates as soon as we have more information.
Sep 22, 05:36 EDT

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

Disruption in several Control Panel areas
Resolved - The systems are stable and all services are functioning normally again.
Sep 18, 16:30 EDT
Identified - During this time, configurations in some areas of your control panel may be limited.
Sep 18, 13:34 EDT

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

Web Projects is inaccessible in the Control Panel
Resolved - The issue has been resolved.
Sep 15, 03:03 EDT
Identified - Access to Web Projects in the Control Panel is temporarily restricted.
Sep 15, 02:18 EDT

Sep 14, 2026

No incidents reported.

Sep 13, 2026

SAP system maintenance
Completed - The scheduled maintenance has been completed.
Sep 13, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 00:00 EDT
Scheduled - In order to assure that you can always safely use our services, we regularly perform system maintenance work.

During this time, you will not be able to access your billing information through your Control Panel. Furthermore, our Customer Service might also not be able to answer all questions related to your account. We apologize for any inconvenience this may cause you.

Of course, we will try to keep downtime to a minimum and once the upgrade is complete, all services will be restored.

Thank you for your understanding.
Sep 10, 02:34 EDT

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

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