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Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned Maintenance: Customer APIs (Domains, DNS, SSL) Mar 17, 2026 03:00 - Mar 18, 2026 08:00 EDT

We will be performing planned maintenance to implement security upgrades for our customer APIs. The following services will be impacted:

1.) DynDNS
The following DNS API functions will be unavailable during migration:
• Enabling Dynamic DNS
• Disabling Dynamic DNS (globally or for a specific bulk id)

The other endpoints will continue to work.

2.) KMS-MW (API Key Management)
The following operations will be unavailable via the Developer Portal (https://developer.hosting.ionos.ca/):
• Creating new API Keys (Existing keys will continue to function)
• Revoking API Keys

Listing existing API keys will continue to work.

3.) API_ACCESS
The following use cases will be affected:
• API_ACCESS provisioning
• API_ACCESS deprovisioning

Requests made during this time will remain in a pending state and will be automatically retried. No impact on overall contract activation is expected.

All systems will return to normal operation once maintenance is complete, however temporary downtime is possible.

We apologize for any inconvenience this may cause.

Posted on Mar 16, 2026 - 10:12 EDT
Mar 16, 2026

No incidents reported today.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026
Resolved - This incident has been resolved.
Mar 9, 17:52 EDT
Identified - Due to a technical disruption, recent purchases of products may be delayed during setup
Mar 9, 15:39 EDT
Mar 8, 2026
Completed - The scheduled maintenance has been completed.
Mar 8, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 03:00 EDT
Scheduled - In order to assure that you can always safely use our services, we regularly perform system maintenance work.

During this time, you will not be able to access your billing information through your Control Panel. Furthermore, our Customer Service might also not be able to answer all questions related to your account. We apologize for any inconvenience this may cause you.

Of course, we will try to keep downtime to a minimum and once the upgrade is complete, all services will be restored.

Thank you for your understanding.

Mar 6, 09:09 EST
Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.