ionos.ca Status

All Systems Operational

Control Panel Operational

Email Operational

Webmail Operational

Microsoft Exchange Operational

Email Archiving Operational

Office Operational

Microsoft 365 Operational

HiDrive Operational

G Suite Operational

OX App Suite Operational

Managed Nextcloud Operational

Mail System and Delivery Operational

Sending Emails Operational

Receiving Emails Operational

Domains Operational

DNS Operational

Registry Interface Operational

SSL Operational

Website Builder and Hosting Operational

MyWebsite (ordered after 09/06/2017) Operational

Web Hosting Operational

Managed Cloud Hosting Operational

MyWebsite (ordered before 09/06/2017) Operational

MyWebsite NOW Operational

Wordpress Pro Operational

Servers Operational

Dedicated Server Operational

Cloud Server Operational

eCommerce Operational

Online Store Operational

Online Marketing Operational

ListLocal Operational

RankingCoach Operational

E-Mail Marketing Operational

SEM Service Operational

SiteAnalytics Operational

Contract Management Operational

Contract Activation Operational

Order Page Operational

Cancellation Service Operational

Billing Service Operational

Customer Service Operational

Customer Hotline Operational

Support Tool Operational

Partner Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 29, 2022

No incidents reported today.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

Billing System Maintenance

Completed - The scheduled maintenance has been completed.
Nov 24, 02:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 01:01 EST

Scheduled - IONOS will deploy an update to our Billing system to improve performance and overall stability. Access to some IONOS customer services may be temporarily affected during the update (e.g. viewing invoices). Once complete, all services will operate as normal.
Nov 23, 12:02 EST

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

Maintenance on Database Systems

Completed - The scheduled maintenance has been completed.
Nov 20, 21:31 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 16:31 EST

Scheduled - Dear Customer,

Please be aware that we will be performing maintenance on our database systems.

The following services and functions may be unavailable:

- Purchased products maybe delayed during setup
- Updating customer data in the Control Panel and communication email for some Control Panel actions may not be sent out

Additionally, our Customer Service Team may not be able to answer all questions related to your account.

All systems will be available to you as usual when the maintenance is completed, however temporary downtime is possible.

We apologize for any inconvenience this may cause.
Nov 18, 09:26 EST

Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.

Nov 17, 2022

Unable to view invoices in the Control Panel

Resolved - The issue has been resolved.
Nov 17, 12:41 EST

Update - We are continuing to work on a fix for this issue.
Nov 17, 12:01 EST

Identified - Some customers may be unable to view their invoice in the Control Panel
Nov 17, 11:44 EST

Nov 16, 2022

No incidents reported.

Nov 15, 2022

No incidents reported.