ionos.ca Status

All Systems Operational

Control Panel Operational

Email Operational

Webmail Operational

Microsoft Exchange Operational

Email Archiving Operational

Office Operational

Microsoft 365 Operational

HiDrive Operational

G Suite Operational

OX App Suite Operational

Managed Nextcloud Operational

Mail System and Delivery Operational

Sending Emails Operational

Receiving Emails Operational

Domains Operational

DNS Operational

Registry Interface Operational

SSL Operational

Website Builder and Hosting Operational

MyWebsite (ordered after 09/06/2017) Operational

Web Hosting Operational

Managed Cloud Hosting Operational

MyWebsite (ordered before 09/06/2017) Operational

MyWebsite NOW Operational

Servers Operational

Dedicated Server Operational

Cloud Server Operational

eCommerce Operational

Online Store Operational

Online Marketing Operational

ListLocal Operational

RankingCoach Operational

E-Mail Marketing Operational

SEM Service Operational

SiteAnalytics Operational

Contract Management Operational

Contract Activation Operational

Order Page Operational

Cancellation Service Operational

Billing Service Operational

Customer Service Operational

Customer Hotline Operational

Support Tool Operational

Partner Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 16, 2021

No incidents reported today.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

SAP system maintenance

Completed - The scheduled maintenance has been completed.
Jun 13, 06:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 00:00 EDT

Scheduled - In order to assure that you can always safely use our services, we regularly perform system maintenance work.

During this time, you will not be able to access your billing information through your Control Panel. Furthermore, our Customer Service might also not be able to answer all questions related to your account. We apologize for any inconvenience this may cause you.

Of course, we will try to keep downtime to a minimum and once the upgrade is complete, all services will be restored.

Thank you for your understanding.
Jun 11, 01:43 EDT

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

Disruption in logging into the Webmail

Resolved - The issue has been resolved.
Jun 10, 11:03 EDT

Identified - We have received reports that some of our customers may be experiencing issues when attempting to log into Webmail
Jun 10, 08:30 EDT

Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

Incident Report for Mywebsite Now

Resolved - This incident has been resolved.
Jun 5, 09:10 EDT

Identified - Some customers may face issues while using their Mywebsite Now.
Jun 5, 08:27 EDT

Jun 4, 2021

No incidents reported.

Jun 3, 2021

Disruption in logging into the Control Panel

Resolved - The issue has been resolved.
Jun 3, 09:41 EDT

Identified - Currently, some customers may not be able to log into the Control Panel. Additionally, our Customer Service Team may not be able to answer all questions related to your account. We apologize for any inconvenience this may cause you.
Jun 3, 08:28 EDT

Jun 2, 2021

No incidents reported.