Update - We are continuing to work on restoring these features (services).
Oct 21, 2026 - 17:03 EDT
Update - We will post an update as soon as new information becomes available.
Oct 21, 2026 - 11:52 EDT
Identified - What’s happening?
A critical security gap has been found in PHP, a technology used by many websites and web applications worldwide. The PHP developers and national security authorities have issued urgent warnings and recommend installing the security update immediately, as attacks are expected within hours.
To protect you and your data, we’re installing the security update across our systems right now. We expect to be finished within the next 24 hours.

What does this mean for you?
While we update our systems, some websites and services may be slow or briefly unavailable. We’re taking this step to protect you.

If you run a self-managed application, for example on a VPS or Bare Metal Server, please install the PHP security update as soon as possible to protect your systems. You can find more information here: https://www.php.net/

Thank you for your patience and understanding.

Oct 21, 2026 - 11:25 EDT
IONOS Partial Outage
IONOS Login Operational
IONOS Order Page Operational
IONOS Control Panel Partial Outage
Email Operational
Webmail Operational
Microsoft Exchange Operational
Sending Emails Operational
Receiving Emails Operational
IONOS email migration Operational
Mail client Operational
Office Operational
Microsoft 365 Operational
Google Workspace Operational
OX App Suite Operational
Online Storage & Backup Operational
Email Archiving Operational
HiDrive Operational
MyDefender Operational
Domains Operational
DNS Operational
Registry Interface Operational
SSL Operational
Website Builder Partial Outage
MyWebsite (ordered after 09/06/2017) Operational
MyWebsite (ordered before 09/06/2017) Partial Outage
MyWebsite NOW Operational
Website Builder Operational
Hosting Partial Outage
Web Hosting Partial Outage
Web Hosting Windows Partial Outage
Wordpress Hosting Partial Outage
Wordpress Pro Partial Outage
Deploy Now Operational
Server & Cloud Operational
Dedicated Server Operational
Cloud Server Operational
Virtual Server Operational
VPS Operational
Cloud Backup Operational
Cloud Panel Operational
Nextcloud Workspace Operational
eCommerce Operational
Online Store Operational
Online Marketing Operational
ListLocal Operational
RankingCoach Operational
E-Mail Marketing Operational
SEM Service Operational
SiteAnalytics Operational
Contract Management Operational
Contract Activation Operational
Cancellation Service Operational
Billing Service Operational
Customer Service Operational
Customer Hotline Operational
Support Tool Operational
AI Tools Operational
AI Receptionist Operational
Partner Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 21, 2026

Unresolved incident: Security maintenance: Short interruptions possible on PHP-based services.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

Resolved - The issue has been resolved.
Oct 14, 04:05 EDT
Identified - Due to a technical issue with our Support Tools, our Customer Service Team may not be able to answer all questions related to your account.
Oct 14, 03:53 EDT

Oct 13, 2026

Resolved - The issue has been resolved.
Oct 13, 10:32 EDT
Identified - We are currently investigating an issue that may affect some customers when accessing their Webspace Explorer.
Oct 13, 07:47 EDT

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

Resolved - The issue has been resolved.
Oct 9, 10:13 EDT
Identified - Some customers may be experiencing issues accessing their websites.
Oct 9, 08:03 EDT

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.