Sending messages through the website contact form is currently not possible

Incident Report for ionos.ca

Resolved

The systems are stable and all services are functioning normally again.

Posted Dec 05, 2022 - 16:44 EST

Monitoring

We have eliminated the disruption for almost everyone affected. We are monitoring the situation to ensure that the issue does not reoccur.

Posted Dec 02, 2022 - 11:45 EST

Update

We have eliminated the disruption for some of those affected.

Posted Dec 02, 2022 - 10:03 EST

Update

We are still working on resolving the technical issue.

Posted Dec 01, 2022 - 11:01 EST

Identified

Due to a technical problem, sending messages through the website contact form and guestbook is not possible at the moment. We apologize for any inconvenience this may cause.

Posted Nov 30, 2022 - 09:57 EST

This incident affected: Website Builder (MyWebsite (ordered before 09/06/2017)).