Disruption in logging into the Control Panel

Incident Report for ionos.ca

Resolved

The issue has been resolved.

Posted Feb 14, 2023 - 10:58 EST

Monitoring

We are monitoring the situation to ensure that the issue does not reoccur.

Posted Feb 14, 2023 - 07:40 EST

Update

We are still working on resolving the technical issue. Thank you for your patience.

Posted Feb 14, 2023 - 05:48 EST

Update

We have eliminated the disruption for some of those affected.

Posted Feb 14, 2023 - 04:27 EST

Update

We have successfully minimized the disruption and are working to completely resolve it as soon as possible.

Posted Feb 14, 2023 - 02:51 EST

Update

Another update follows shortly.

Posted Feb 14, 2023 - 02:25 EST

Update

We are currently working on resolving the technical disruption. We will have an update for you shortly.

Posted Feb 14, 2023 - 02:06 EST

Identified

Currently, some customers are not able to log in to the Control Panel

Posted Feb 14, 2023 - 01:47 EST

This incident affected: Control Panel.