Incident Report for Cloud Backup

Incident Report for ionos.ca

Resolved

The issue has been resolved.
Posted Apr 12, 2024 - 08:05 EDT

Update

We have successfully minimized the disruption and are working to completely resolve it as soon as possible.
Posted Apr 11, 2024 - 12:00 EDT

Update

We are continuing to work on restoring these features (services).
We apologize for the inconvenience caused and thank you for your patience.
Posted Apr 10, 2024 - 11:16 EDT

Update

Our technicians are currently working on resolving this issue. Thank you for your patience and understanding.
Posted Apr 09, 2024 - 03:59 EDT

Identified

Some customers may face issues while using their Cloud Backup
Posted Apr 08, 2024 - 09:53 EDT
This incident affected: Server & Cloud (Cloud Backup).