Unable to view invoices in the Control Panel

Incident Report for ionos.ca

Resolved

The issue has been resolved.

Posted Nov 17, 2022 - 12:41 EST

Update

We are continuing to work on a fix for this issue.

Posted Nov 17, 2022 - 12:01 EST

Identified

Some customers may be unable to view their invoice in the Control Panel

Posted Nov 17, 2022 - 11:44 EST

This incident affected: IONOS (IONOS Control Panel) and Contract Management (Billing Service).