Incident Report
Incident Report for ionos.ca
Resolved
The systems are stable and all services are functioning normally again.
Posted Jan 09, 2023 - 10:31 EST
Monitoring
The issue has been resolved. We are monitoring the situation to ensure that the issue does not reoccur.
Posted Jan 09, 2023 - 10:18 EST
Update
We have successfully minimized the disruption and are working to completely resolve it as soon as possible.
Posted Jan 09, 2023 - 08:54 EST
Update
We will update the status page with any information as soon as it becomes available.
Posted Jan 09, 2023 - 05:57 EST
Update
We are still working on resolving the technical issue. Thank you for your patience.
Posted Jan 09, 2023 - 04:49 EST
Update
We are still working on resolving the technical issue.
Posted Jan 09, 2023 - 04:07 EST
Identified
Due to a technical problem, some customers may be unable to download their invoices in the Control Panel.
Posted Jan 09, 2023 - 03:33 EST
This incident affected: Contract Management (Billing Service).