Some customers are unable to view their invoice in the Control Panel

Incident Report for ionos.ca

Resolved

The issue has been resolved.
Posted Nov 04, 2019 - 08:25 EST

Identified

During this time, you will not be able to access your billing information through your Control Panel. Furthermore, our Customer Service might also not be able to answer all questions related to your account. We apologize for any inconvenience this may cause you.
Posted Nov 04, 2019 - 07:21 EST
This incident affected: Contract Management (Billing Service).