Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 13, 2019 - 16:30 EDT
In order to assure that you can always safely use our services, we regularly perform system maintenance work.
During this time, placing orders may not be possible. Confirmation for recent orders may be delayed. In addition, you will not be able to access your billing information or edit your data in the Control Panel. Furthermore, our Customer Service might also not be able to answer all questions related to your account.
We apologize for any inconvenience this may cause you.
Of course, we will try to keep downtime to a minimum and once the upgrade is complete, all services will be restored.
Thank you for your understanding.
Posted Oct 10, 2019 - 13:31 EDT
This scheduled maintenance affected: Control Panel, Contract Management (Contract Activation, Order Page, Billing Service), and Customer Service (Support Tool).