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All Systems Operational

IONOS Operational
IONOS Login Operational
IONOS Order Page Operational
IONOS Control Panel Operational
Email Operational
Webmail Operational
Microsoft Exchange Operational
Sending Emails Operational
Receiving Emails Operational
IONOS email migration Operational
Mail client Operational
Office Operational
Microsoft 365 Operational
Google Workspace Operational
OX App Suite Operational
Online Storage & Backup Operational
Email Archiving Operational
HiDrive Operational
MyDefender Operational
Domains Operational
DNS Operational
Registry Interface Operational
SSL Operational
Website Builder Operational
MyWebsite (ordered after 09/06/2017) Operational
MyWebsite (ordered before 09/06/2017) Operational
MyWebsite NOW Operational
Website Builder Operational
Hosting Operational
Web Hosting Operational
Web Hosting Windows Operational
Wordpress Hosting Operational
Wordpress Pro Operational
Deploy Now Operational
Server & Cloud Operational
Dedicated Server Operational
Cloud Server Operational
Virtual Server Operational
VPS Operational
Cloud Backup Operational
Cloud Panel Operational
eCommerce Operational
Online Store Operational
Online Marketing Operational
ListLocal Operational
RankingCoach Operational
E-Mail Marketing Operational
SEM Service Operational
SiteAnalytics Operational
Contract Management Operational
Contract Activation Operational
Cancellation Service Operational
Billing Service Operational
Customer Service Operational
Customer Hotline Operational
Support Tool Operational
Partner Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 12, 2025

No incidents reported today.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025
Disruption in some Control Panel sections
Resolved - The issue has been resolved.
Nov 5, 08:55 EST
Update - We are working on a quick solution and apologize for any inconvenience this may cause.
Nov 5, 08:27 EST
Identified - Access to the following areas in the Control Panel may be temporarily restricted :
- Websites & Shops
- Hosting
Nov 5, 06:39 EST
Nov 4, 2025
Long waiting times for our Hotline
Resolved - The issue has been resolved.
Nov 4, 11:34 EST
Identified - An outage with one of our main offices are causing problems with our Technical Support line. You may experience a greater hold time than usual. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.

Please reach our customer care unit via e-mail at support@ionos.com

Alternatively please make use of our AI Assistant in the Control Panel or refer to our Help Center Pages.
Nov 4, 05:11 EST
Nov 3, 2025
Long waiting times for our Hotline
Resolved - The issue affecting our Technical Support line due to an outage at one of our main offices has been resolved. All call services are now operating normally, and wait times have returned to standard levels. We appreciate your patience and understanding during the disruption.
Nov 3, 17:28 EST
Identified - An outage with one of our main offices are causing problems with our Technical Support line. You may experience a greater hold time than usual. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.

Please reach our customer care unit via e-mail at support@ionos.com

Alternatively please make use of our AI Assistant in the Control Panel or refer to our Help Center Pages.
Nov 3, 15:53 EST
Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025
Limited functionality of product MyWebsite
Resolved - The issue has been resolved.
Oct 29, 09:17 EDT
Identified - Some customers are experiencing issues while using their MyWebsite product. At this time, it will not be possible to use the website editor.
The online websites that have already been created will not be affected. We apologize for any inconvenience this may cause.
Oct 29, 09:10 EDT
Disruption in logging into the Webmail
Resolved - The issue has been resolved.
Oct 29, 09:16 EDT
Identified - We have received reports that some of our customers may be experiencing issues when attempting to log into Webmail.
Oct 29, 08:47 EDT
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