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MyWebsite (ordered before 09/06/2017)
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Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
SAP system maintenance May 17, 2025 09:00 - May 18, 2025 12:00 EDT
In order to assure that you can always safely use our services, we regularly perform system maintenance work.
During this time, you will not be able to access your billing information through your Control Panel. Furthermore, our Customer Service might also not be able to answer all questions related to your account. We apologize for any inconvenience this may cause you.
Of course, we will try to keep downtime to a minimum and once the upgrade is complete, all services will be restored.
Thank you for your understanding.
Posted on May 16, 2025 - 09:51 EDT
During this time, you will not be able to access your billing information through your Control Panel. Furthermore, our Customer Service might also not be able to answer all questions related to your account. We apologize for any inconvenience this may cause you.
Of course, we will try to keep downtime to a minimum and once the upgrade is complete, all services will be restored.
Thank you for your understanding.
Posted on May 16, 2025 - 09:51 EDT
Maintenance on Database Systems May 18, 2025 16:30-21:00 EDT
Please be aware that we will be performing maintenance on our database systems.
The following services and functions may be unavailable:
- Purchased products maybe delayed during setup
- Updating customer data in the Control Panel and communication email for some Control Panel actions may not be sent out
- Some customers may be unable to view their invoice in the Control Panel
Additionally, our Customer Service Team may not be able to answer all questions related to your account.
All systems will be available to you as usual when the maintenance is completed, however temporary downtime is possible.
We apologize for any inconvenience this may cause.
Posted on May 16, 2025 - 10:01 EDT
The following services and functions may be unavailable:
- Purchased products maybe delayed during setup
- Updating customer data in the Control Panel and communication email for some Control Panel actions may not be sent out
- Some customers may be unable to view their invoice in the Control Panel
Additionally, our Customer Service Team may not be able to answer all questions related to your account.
All systems will be available to you as usual when the maintenance is completed, however temporary downtime is possible.
We apologize for any inconvenience this may cause.
Posted on May 16, 2025 - 10:01 EDT