ionos.ca Status

All Systems Operational

Control Panel Operational

Email Operational

Webmail Operational

Microsoft Exchange Operational

Email Archiving Operational

Office Operational

Microsoft 365 Operational

HiDrive Operational

G Suite Operational

OX App Suite Operational

Managed Nextcloud Operational

Mail System and Delivery Operational

Sending Emails Operational

Receiving Emails Operational

Domains Operational

DNS Operational

Registry Interface Operational

SSL Operational

Website Builder and Hosting Operational

MyWebsite (ordered after 09/06/2017) Operational

Web Hosting Operational

Managed Cloud Hosting Operational

MyWebsite (ordered before 09/06/2017) Operational

MyWebsite NOW Operational

Wordpress Pro Operational

Servers Operational

Dedicated Server Operational

Cloud Server Operational

Virtual Server Operational

VPS Operational

eCommerce Operational

Online Store Operational

Online Marketing Operational

ListLocal Operational

RankingCoach Operational

E-Mail Marketing Operational

SEM Service Operational

SiteAnalytics Operational

Contract Management Operational

Contract Activation Operational

Order Page Operational

Cancellation Service Operational

Billing Service Operational

Customer Service Operational

Customer Hotline Operational

Support Tool Operational

Partner Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 10, 2023

No incidents reported today.

Dec 9, 2023

No incidents reported.

Dec 8, 2023

No incidents reported.

Dec 7, 2023

Disruption in logging into the Control Panel

Resolved - This incident has been resolved.
Dec 7, 08:52 EST

Identified - Some customers may be getting sporadic errors upon logging in to the Control Panel.
Dec 7, 07:21 EST

Limited functionality of Support Tools

Resolved - This incident has been resolved.
Dec 7, 08:52 EST

Identified - Due to a technical issue with our Support Tools, queries may be processed late and some of the actions you request from our agents may not be performed at that time.
Additionally, our Customer Service may not be able to answer all questions related to your account.
Dec 7, 07:21 EST

Disruption in logging into the Control Panel

Resolved - The issue has been resolved.
Dec 7, 05:59 EST

Identified - Currently, some customers may not be able to log in to the Control Panel
Dec 7, 05:43 EST

Limited functionality of Support Tools

Resolved - The issue has been resolved.
Dec 7, 05:54 EST

Dec 6, 2023

No incidents reported.

Dec 5, 2023

Limited functionality of Support Tools

Resolved - The issue has been resolved.
Dec 5, 16:50 EST

Update - We are still working on resolving the technical issue.
Dec 5, 14:05 EST

Update - We have successfully minimized the disruption and are working to completely resolve it as soon as possible.
Dec 5, 13:41 EST

Update - We have found the cause for the disruption and are working on resolving it.
Dec 5, 11:50 EST

Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

SAP system maintenance

Completed - The scheduled maintenance has been completed.
Nov 26, 09:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 08:00 EST

Scheduled - In order to assure that you can always safely use our services, we regularly perform system maintenance work.

During this time, you will not be able to access your billing information through your Control Panel. Furthermore, our Customer Service might also not be able to answer all questions related to your account. We apologize for any inconvenience this may cause you.

Of course, we will try to keep downtime to a minimum and once the upgrade is complete, all services will be restored.

Thank you for your understanding.
Nov 24, 10:03 EST