ionos.ca Status

System Maintenance for Web Hosting

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 2026 - 09:00 EST

Scheduled - We will be performing maintenance on our Web Hosting product. During this period, you may experience issues while using the product.

We apologize for any inconvenience this maintenance may cause you.
Jan 24, 2026 09:00-12:30 EST

IONOS Operational

IONOS Login Operational

IONOS Order Page Operational

IONOS Control Panel Operational

Email Operational

Webmail Operational

Microsoft Exchange Operational

Sending Emails Operational

Receiving Emails Operational

IONOS email migration Operational

Mail client Operational

Office Operational

Microsoft 365 Operational

Google Workspace Operational

OX App Suite Operational

Online Storage & Backup Operational

Email Archiving Operational

HiDrive Operational

MyDefender Operational

Domains Operational

DNS Operational

Registry Interface Operational

SSL Operational

Website Builder Operational

MyWebsite (ordered after 09/06/2017) Operational

MyWebsite (ordered before 09/06/2017) Operational

MyWebsite NOW Operational

Website Builder Operational

Hosting Under Maintenance

Web Hosting Under Maintenance

Web Hosting Windows Operational

Wordpress Hosting Operational

Wordpress Pro Operational

Deploy Now Operational

Server & Cloud Operational

Dedicated Server Operational

Cloud Server Operational

Virtual Server Operational

VPS Operational

Cloud Backup Operational

Cloud Panel Operational

eCommerce Operational

Online Store Operational

Online Marketing Operational

ListLocal Operational

RankingCoach Operational

E-Mail Marketing Operational

SEM Service Operational

SiteAnalytics Operational

Contract Management Operational

Contract Activation Operational

Cancellation Service Operational

Billing Service Operational

Customer Service Operational

Customer Hotline Operational

Support Tool Operational

Partner Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 24, 2026

Unresolved incident: System Maintenance for Web Hosting.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

Greater hold time in our Hotline

Resolved - The issue has been resolved.
Jan 21, 00:24 EST

Identified - Due to this technical disruption there may currently be an increased call volume to our hotlines. Waiting times may therefore be longer.
Jan 20, 23:58 EST

Jan 20, 2026

Greater hold time in our Hotline

Resolved - The disruption affecting the Support Hotline has been resolved. It is now functioning normally again.
Jan 20, 01:17 EST

Identified - An outage with one of our main offices are causing problems with our Technical Support line. You may experience a greater hold time than usual. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.
Jan 20, 00:40 EST

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

SAP system maintenance

Completed - The scheduled maintenance has been completed.
Jan 11, 06:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 02:00 EST

Scheduled - In order to assure that you can always safely use our services, we regularly perform system maintenance work.

During this time, you will not be able to access your billing information through your Control Panel. Furthermore, our Customer Service might also not be able to answer all questions related to your account. We apologize for any inconvenience this may cause you.

Of course, we will try to keep downtime to a minimum and once the upgrade is complete, all services will be restored.

Thank you for your understanding.
Jan 9, 07:24 EST

Jan 10, 2026

No incidents reported.