In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 2023 - 00:00 EDT
May 31, 2023 - 00:00 EDT
Scheduled - From May 31, 2023 to July 31, 2023, we will update the operating system on our shared hosting Linux servers. This will allow you to benefit from better resource utilization, higher system security and the use of current security protocols. If you are using an HTML/Javascript/CSS website or a PHP website created with a CMS such as Wordpress, Joomla, Drupal, Prestashop or self-developed, your website will continue to function without changes. If you use scripts using the Python language in its 2.7 version, you will have to adapt these scripts to Python version 3. Indeed, this version of Python will no longer be available after the update.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 2023 - 10:06 EDT
May 16, 2023 - 10:06 EDT
Scheduled - Please note: We are aware of an issue some of our customers are currently experiencing with sending emails. This may be because no SPF record has been created. To resolve this, please follow the instructions provided at https://www.ionos.ca/spf. If you have any questions please don't hesitate to contact us.
Control Panel
Operational
Email
Under Maintenance
Webmail
Under Maintenance
Microsoft Exchange
Operational
Email Archiving
Operational
Office
Operational
Microsoft 365
Operational
HiDrive
Operational
G Suite
Operational
OX App Suite
Operational
Managed Nextcloud
Operational
Mail System and Delivery
Operational
Sending Emails
Operational
Receiving Emails
Operational
Domains
Operational
DNS
Operational
Registry Interface
Operational
SSL
Operational
Website Builder and Hosting
Under Maintenance
MyWebsite (ordered after 09/06/2017)
Operational
Web Hosting
Under Maintenance
Managed Cloud Hosting
Operational
MyWebsite (ordered before 09/06/2017)
Operational
MyWebsite NOW
Operational
Wordpress Pro
Operational
Servers
Operational
Dedicated Server
Operational
Cloud Server
Operational
eCommerce
Operational
Online Store
Operational
Online Marketing
Operational
ListLocal
Operational
RankingCoach
Operational
E-Mail Marketing
Operational
SEM Service
Operational
SiteAnalytics
Operational
Contract Management
Operational
Contract Activation
Operational
Order Page
Operational
Cancellation Service
Operational
Billing Service
Operational
Customer Service
Operational
Customer Hotline
Operational
Support Tool
Operational
Partner Portal
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance on Database Systems
Jun 13, 2023 16:30-18:30 EDT
Please be aware that we will be performing maintenance on our database systems.
The following services and functions may be unavailable:
- Purchased products maybe delayed during setup
- Updating customer data in the Control Panel and communication email for some Control Panel actions may not be sent out
- Some customers may be unable to view their invoice in the Control Panel
Additionally, our Customer Service Team may not be able to answer all questions related to your account.
All systems will be available to you as usual when the maintenance is completed, however temporary downtime is possible.
We apologize for any inconvenience this may cause.
Posted on Jun 09, 2023 - 08:52 EDT
The following services and functions may be unavailable:
- Purchased products maybe delayed during setup
- Updating customer data in the Control Panel and communication email for some Control Panel actions may not be sent out
- Some customers may be unable to view their invoice in the Control Panel
Additionally, our Customer Service Team may not be able to answer all questions related to your account.
All systems will be available to you as usual when the maintenance is completed, however temporary downtime is possible.
We apologize for any inconvenience this may cause.
Posted on Jun 09, 2023 - 08:52 EDT