ionos.ca Status

All Systems Operational

Control Panel Operational

Email Operational

Webmail Operational

Microsoft Exchange Operational

Email Archiving Operational

Office Operational

Microsoft 365 Operational

HiDrive Operational

G Suite Operational

OX App Suite Operational

Managed Nextcloud Operational

Mail System and Delivery Operational

Sending Emails Operational

Receiving Emails Operational

Domains Operational

DNS Operational

Registry Interface Operational

SSL Operational

Website Builder and Hosting Operational

MyWebsite (ordered after 09/06/2017) Operational

Web Hosting Operational

Managed Cloud Hosting Operational

MyWebsite (ordered before 09/06/2017) Operational

MyWebsite NOW Operational

Wordpress Pro Operational

Servers Operational

Dedicated Server Operational

Cloud Server Operational

eCommerce Operational

Online Store Operational

Online Marketing Operational

ListLocal Operational

RankingCoach Operational

E-Mail Marketing Operational

SEM Service Operational

SiteAnalytics Operational

Contract Management Operational

Contract Activation Operational

Order Page Operational

Cancellation Service Operational

Billing Service Operational

Customer Service Operational

Customer Hotline Operational

Support Tool Operational

Partner Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 4, 2022

Incident Report

Resolved - The issue has been resolved.
Oct 4, 04:30 EDT

Identified - Due to a technical disruption, password reset services are temporarily unavailable.
Oct 4, 04:10 EDT

Oct 3, 2022

No incidents reported.

Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

Control Panel is inaccessible

Resolved - The issue has been resolved.
Sep 30, 12:28 EDT

Identified - Currently, some customers may not be able to log in to the Control Panel
Sep 30, 12:19 EDT

Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

Maintenance on Database Systems

Completed - The scheduled maintenance has been completed.
Sep 25, 21:30 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 16:30 EDT

Scheduled - Dear Customer,

Please be aware that we will be performing maintenance on our database systems. This maintenance will not affect the availability of your website, servers, or E-Mails.

The following services and functions may be unavailable:

- Logging in to your Control Panel
- Logging in to your Webmail
- Ordering new products through the Control Panel

All systems will be available to you as usual when the maintenance is completed, however temporary downtime is possible.

We apologize for any inconvenience this may cause.
Sep 23, 11:20 EDT

Sep 24, 2022

No incidents reported.

Sep 23, 2022

Disruption in several Control Panel areas

Resolved - The issue has been resolved.
Sep 23, 12:13 EDT

Update - We are continuing to work on a fix for this issue.
Sep 23, 11:39 EDT

Identified - During this time, configurations in some areas of your control panel may be limited.
Sep 23, 11:38 EDT

Sep 22, 2022

Incident Report for Customer Service Support Tool

Resolved - The issue has been resolved.
Sep 22, 05:16 EDT

Identified - Due to a technical issue with our Support Tools, our Customer Service might not be able to answer all questions related to your account.
Sep 22, 04:49 EDT

Sep 21, 2022

No incidents reported.

Sep 20, 2022

Disruption in logging into the Control Panel

Resolved - The issue has been resolved.
Sep 20, 11:04 EDT

Update - We are still working on resolving the technical issue. Thank you for your patience.
Sep 20, 10:56 EDT

Identified - Currently, some customers may not be able to log in to the Control Panel
Sep 20, 10:28 EDT